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Dear Mr. Frederick,

I would like to take this opportunity to commend the performance of the following precision Metal Spinning personnel:
            
             Don DuBois, Scheduling and Quality Control
             Joe Butts, Floor Manager


We are currently involved in launching a new paint shop for Chrysler's sport utility vehicle, the Durango.  In order to achieve the highest quality finish for this strategic new product, we have had to make some minor modifications to the paint shop Heated Flash equipment.  We recently required 143 downdraft nozzles for the Heated Flash ceiling.  The first supplier contacted gave us a delivery time of seven weeks.   Although Precision's initial delivery time was five weeks, through the focus and commitment of Mr. Butts and Mr. DuBois, the delivery was improved to less than two weeks.

This delivery improvement allowed us to make timely enhancements to our paint shop, helping to ensure quality finishes on our new Durangos.

Thanks to you, and your staff, for a fine effort.  We appreciate your service and customer focus.

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This client asked to remain anonymous but had these words to say:

Dear Dennis:

I want to take this opportunity to commend you and your firm for the high quality product you have supplied for our production run.  The parts were precise, appealing in appearance and in all ways met our expectations.

It was a real pleasure working with you on this particular job and I look forward to utilizing your firm again in the future.

Again, thank you for a job that was excellent.